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Company Notices

March 20, 2020
Our phone resevation hours are 9:00am to 5:00PM.  
We are suspending Airport Shuttle Operations until further notice due to the COVID-19 outbreak.  You can call and ask about charters (private transporation).  


March 13, 2020
PUBLIC NOTICE OF TIME SCHEDULE CHANGE EFFECTIVE March 28, 2020
Whidbey SeaTac Shuttle has submitted a request to modify our operating schedule temporarily due to decreased ridership relating to COVID-19 concerns. 
The following shuttles at the time listed will be suspended during this time.   
NAS Whidbey
North Whidbey
Oak Harbor
Coupeville
Greenbank
Freeland
Bayview
Langley
Clinton Ferry
SEATAC
Whidbey Island to SeaTac Monday-Friday Service
--
700AM
715AM
730AM
745AM
755AM
805AM
810AM
830AM
930AM
Whidbey Island to SeaTac Daily Service                 
215AM
240AM
230AM
--
--
--
--
--
--
430AM
945AM
1000AM
1015AM
1030AM
1045AM
1055AM
1105AM
1110AM
1130AM
1230PM
1145AM
1200PM
1215PM
1230PM
1245PM
1255PM
105PM
110PM
130PM
245PM
445PM
500PM
515PM
530PM
545PM
555PM
605PM
610PM
630PM
730PM
645PM
700PM
715PM
730PM
745PM
722PM
805PM
810PM
830PM
930PM
 
SEATAC
Clinton
Ferry
Langley
Bayview
Freeland
Greenbank
Coupeville
Oak Harbor
North Whidbey
NAS Whidbey
SeaTac to Whidbey Island Monday-Friday Service
1145AM
115PM
120PM
125PM
135PM
145PM
200PM
215PM
225PM
--
SeaTac to Whidbey Island Daily Service
645AM
815AM
820AM
825AM
835AM
845AM
900AM
915AM
925AM
930AM
245PM
415PM
420PM
425PM
435PM
445PM
500PM
515PM
525PM
530PM
445PM
615PM
620PM
625PM
635PM
645PM
700PM
715PM
725PM
730PM
845PM
1015PM
1020PM
1025PM
1035PM
1045PM
1100PM
1115PM
1125PM
1130PM
1045PM
1215AM
1220AM
1225AM
1235AM
1245AM
100AM
115AM
125AM
130AM
 
We will operate the following shuttles while the above trips are suspended.
NAS Whidbey
North Whidbey
Oak Harbor
Coupeville
Greenbank
Freeland
Bayview
Langley
Clinton Ferry
SEATAC
1045AM
1100AM
1115AM
1130AM
1145AM
1155AM
1205PM
1210PM
1215PM
130PM
515PM
530PM
545PM
600PM
615PM
625PM
635PM
640PM
645PM
800PM
 
SEATAC
Clinton
Ferry
Langley
Bayview
Freeland
Greenbank
Coupeville
Oak Harbor
North Whidbey
NAS Whidbey
345PM
515PM
520PM
525PM
535PM
545PM
600PM
615PM
625PM
630PM
945PM
1115PM
1120PM
1125PM
1135PM
1145PM
1200AM
1215AM
1225AM
1230AM
 
Whidbey SeaTac Shuttle will be requesting an exemption of the 30-day notice under WAC 480-07-110 for an effective start date of March 26, 2020.  For further information please contact our office at 360-679-4003.
Our request is subject to review and approval from the Washington State Utilities and Transportation Commission. The Company’s requests are proposals, subject to public review and a Commission decision.  The Commission has the authority to accept, modify, or reject the company’s proposal. You can contact the commission to comment on our proposal by calling 1-888-333-9882, via email at comments@utc.wa.gov, via the commission’s website www.utc.wa.gov, or traditional mail at P.O. Box 47250, Olympia, WA 98504-7250. You can receive information about the public meeting where our time schedule proposal will be heard by contacting the commission.



March 3, 2020    Coronavirus/COVID-19 risk mitigation

Dear Valued Customers,

With the increased awareness and risk of coronavirus/COVID-19 we are taking proactive measures for both our customers and employees.  Highlighted below are mitigating actions Whidbey SeaTac Shuttle & Charters (WSS) have implemented into operations:

1.       Since the initial outbreak in China, we have planned and implemented preparedness and prevention measures in line with CDC protocols, and coordinating our efforts with Washington State Department of Health, Island County Public Health and SeaTac International Airport and actively monitoring the situation.

2.       As offered during every cold and flu season, we provide hand sanitizer wipes, face masks and gloves to customers.  Also, during airport shuttle runs drivers apply disinfectant to the bus interior and frequently touched surfaces.

3.       Per recommendations by the CDC & FAA, we are conducting a full disinfect protocol under Safety Alert for Operators (SAFO) for air carriers, which involves using a high-grade disinfectant used in medical facilities and day care facilities for cleaning the interiors of our buses, and instructing our drivers how to greet passengers and the handling of baggage.

There are several steps individuals are taking to reduce the spread of the coronavirus, we are working diligently to ensure all preventative measures are being taken to provide a safe traveling environment.  If you should have any questions or require additional information, please do not hesitate to call our office at 360.679.4003.

Sincerely,
D’Arcy Morgan, Owner/Operator
Whidbey SeaTac Shuttle & Charter

March 3, 2020  
PUBLIC NOTICE REQUESTING EXTENSION OF SERVICE

Whidbey SeaTac Shuttle has applied to the Washington Utilities and Transportation Commission for authority to provide scheduled service to/from Paine Field in Everett WA and SeaTac International Airport.  This service will be provided by reservation only.  Public comment is requested and can be filed with the WUTC by the means provided below.  Please include in your comments our Certificate number C-1077.
For further information please contact our office at 360-679-4003.

Our request is subject to review and approval from the Washington State Utilities and Transportation Commission. The Company’s requests are proposals, subject to public review and a Commission decision.  The Commission has the authority to accept, modify, or reject the company’s proposal. You can contact the commission to comment on our proposal by calling 1-888-333-9882, via email at comments@utc.wa.gov, via the commission’s website www.utc.wa.gov, or traditional mail at P.O. Box 47250, Olympia, WA 98504-7250. You can receive information about the public meeting where our time schedule proposal will be heard by contacting the commission.


February 27, 2020

PUBLIC NOTICE OF TIME SCHEDULE CHANGE EFFECTIVE March 28, 2020

Effective March 28, 2020 Whidbey SeaTac Shuttle will be discontinuing our scheduled service to/from the Coupeville Ferry into Coupeville WA and to/from Clinton Ferry into Langley WA on Saturdays and Sundays. We will be discontinuing our daily scheduled service from Oak Harbor to Lupin Field and Coupeville WA.   We will still offer on-demand charter services for these routes or you can contact Island Transit at 360-678-7771 for times they operate these routes free of charge. 
For further information please contact our office at 360-679-4003.
Our request is subject to review and approval from the Washington State Utilities and Transportation Commission. The Company’s requests are proposals, subject to public review and a Commission decision.  The Commission has the authority to accept, modify, or reject the company’s proposal. You can contact the commission to comment on our proposal by calling 1-888-333-9882, via email at comments@utc.wa.gov, via the commission’s website www.utc.wa.gov, or traditional mail at P.O. Box 47250, Olympia, WA 98504-7250. You can receive information about the public meeting where our time schedule proposal will be heard by contacting the commission.


Whidbey SeaTac shuttle will not operate our service on the following days: 

Easter Sunday April 12, 2020

Thanksgiving Day November 26, 2020
Christmas Day December 25, 2020
New Years Day January 1, 2021

Please ask your customer service repesentive if you have any questions. 




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SeaTac Updates

We currently board outside Door 2 or 00.  The Port of Seattle is expected to move the counters and close Door 00 for the construction of the international arrival terminal in the near future, we will continue to operate out of Door2 when this happens.  


It has become increasingly difficult to maintain an accurate schedule in recent years for a variety of reasons. This is due to the large amount of traffic gridlock now encountered on our roads and highways, highway construction, accidents, weather and a variety of other causes for delays. Therefore a wise traveler allows at least a two hour interval between the scheduled airport arrival and the flight time. As you know airports are also crowded and long lines are typical. Be patient and safe!

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Paine Field Updates

On Island Service is available to/from all our Whidbey Island Stops and Clinton Ferry to serve Paine Field.  To/From Mukilteo Ferry Terminal and Paine Field cabs and other service providers are being used regularly now.  We recommend Yellow Cab of Washington for your connection to Paine Field. They can be reached at 425-609-7777. 


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Browser Requirements

For your protection, our credit card processor requires that you use the latest version of the browser you are trying to use.  If you run into this issue, please update your browser, select an other browser or call our office to place your reservation.   Please note that Internet Explorer may not work and requires a upgrade to Edge, the newest browser from Microsoft.  

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