Dear Valued Customers, Recently, Whidbey SeaTac Shuttle & Charter received “The BEST of Whidbey” for BEST Transportation Company, and BEST Customer Service, attesting to our high standards for providing the most safe, economical and customer-oriented service onWhidbey Island. Thank you for your votes and support! In keeping with our customer service standards, we are notifying you,our loyal customers, of several cost increases imposed on us by both Federal and State legislation: • First, the U.S. Department of Transportation, Federal Motor Carrier Safety Administration(FMCSA) created a new CDL Driver Entry Level Training Registration Program, and a FMCSA Drug and Alcohol Clearing House which enables a secure on line database of all CDL drivers in the nation. These regulations require increased registration and administration costs. • Second, at the state level, Washington State Ferries has increased fares on both vehicles and passengers, and the Washington State Department of Labor and Industries increased minimum wages. These increases are impacting the entire transportation industry. While we have employed several internal cost cutting measures, it is necessary for us to implement a fare increase per direction of travel ($2.00 each way) on airport shuttle reservations, effective January 11, 2020. All of us at Whidbey SeaTac Shuttle and Charter greatly appreciate your businessand your understanding, we look forward to serving all your transportation needs now and in the future. Please call our office with any concerns or questions regarding this fare increase. D’Arcy Morgan, Owner/Operator Whidbey SeaTac shuttle will not operate our service on the following days: Easter Sunday April 12, 2020Thanksgiving Day November 26, 2020Christmas Day December 25, 2020New Years Day January 1, 2021 Please ask your customer service repesentive if you have any questions.